Billing Terms and Conditions
Coztelo Payment Policy
1. Accepted Payment Methods
At Coztelo, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Afterpay (where applicable)
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders – contact us for details)
All payments are processed in United States Dollars (USD)
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on the Coztelo store are in United States Dollars (USD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- The Coztelo Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at contact@coztelo.com
6. Fraud Prevention
- Coztelo reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: Coztelo
Address: 1209 Mountain Rd. PL NE, Albuquerque, NM 87110, USA
Email: contact@coztelo.com
Phone: +1 813-532-3130
Customer Service Hours:
Monday - Saturday: 09:00 - 17:00 Eastern (GMT-05:00)
Sunday: Closed
We aim to respond within 1-2 business days.